1. Introduction
VortiDeck values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.
2. Information We Collect
- Personal Information: Name, email address, payment details (for subscriptions).
- Usage Data: Interactions with VortiDeck, feature usage, and device information.
- Cookies & Tracking: Data collected through cookies for analytics and service improvements.
- App Analytics: Anonymous usage events (e.g., features used, button presses) collected via PostHog across our desktop, mobile, and web applications to improve the product. No personally identifiable information is included — events are linked to a randomly generated device identifier.
3. How We Use Your Information
- To provide and improve VortiDeck services.
- To send technical updates, security alerts, and support messages.
- To analyze user behavior and enhance the platform.
- To prevent fraud, security threats, and unauthorized access.
4. Sharing & Third-Party Services
- We do not sell or rent your personal data.
- Data may be shared with service providers (e.g., payment processors) under strict confidentiality agreements.
- Legal authorities may receive data if required by law or for security purposes.
Analytics Providers
- Website: Google Analytics and PostHog (loaded only after cookie consent).
- Desktop, Mobile & Web Apps: PostHog (EU servers). Collects anonymous usage events to help us improve VortiDeck. Data is processed in the European Union. You can opt out at any time in Settings > Privacy.
5. YouTube API Services
VortiDeck uses YouTube API Services to provide certain features. By using VortiDeck, you acknowledge and agree to the following:
- VortiDeck's use of information received from YouTube API Services will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- Your use of YouTube features through VortiDeck is also subject to Google's Privacy Policy: http://www.google.com/policies/privacy
- You can revoke VortiDeck's access to your YouTube data at any time via the Google security settings page:https://myaccount.google.com/connections
- To request deletion of your YouTube data stored by VortiDeck, please contact us at support@vortideck.com. Upon receiving your request, we will delete all YouTube-related data associated with your account within 30 days.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction.
7. Your Rights & Controls
- Request access to the personal data we hold about you.
- Correct or update inaccurate information.
- Request deletion of your data under applicable laws.
- Opt-out of marketing communications at any time.
- Disable app analytics at any time via Settings > Privacy > Usage Analytics.
8. Data Retention Policy
We retain user data as long as necessary to provide services and comply with legal obligations. When no longer needed, data is securely deleted.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of VortiDeck after updates signifies acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@vortideck.com