Keep your setup
moving.
Start with the fastest route below. For technical issues, include your app version, Windows version and the steps that led to the problem.
Email support ↗Report a problem
Send the version, what you expected, what happened and any useful screenshot.
Open email ↗02 / COMMUNITYAsk other builders
Compare setups, share workflows and learn how other people use VortiDeck.
Join Discord ↗03 / RELEASESCheck what changed
Read release notes, known update guidance and the work behind each build.
Read the devlog ↗A useful report gets
to the cause faster.
- 01
Identify the build
Include the VortiDeck version shown in the desktop app and your Windows version.
- 02
Describe one path
List the shortest steps that reproduce the issue and what you expected instead.
- 03
Add useful context
Attach a screenshot and mention the connected tool, plugin or device involved.
Start here.
Does a phone or tablet need its own app?+
No. Pair it from the desktop app and use the browser-based deck.
Where do I find update information?+
The development log contains release notes and any important manual-update guidance.
What should I include with a connection issue?+
Name the device or integration, describe its connection state and include the exact step where it stops working.